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How to Connect Brother HL-l2370DW Printer to WiFi

The Brother HL-l2370DW printer is one of the best office printers you can buy. Although it is merely monochrome, which means it does not produce color, it does excel at what it is supposed to do. It is why this printer model is common in many offices.

And because it can connect to WiFi, you can print wirelessly. Today, I will show you how to connect Brother HL-l2370DW printer to WiFi. I will also provide information on the most common problems you may have with the printer and troubleshoot them.

How to Connect Brother HL-l2370DW Printer to WiFi

As always, the first thing you must do is to install the driver that came along with your printer. It is a disc. If your computer has no CD ROM drive, you must download the driver from Brother’s website.

Now, you must identify the network or router access point that you want your printer to use. Take note that this router must be the same as where the PC is connected. Get the log-in details, as you will need this later.

You need:

  • The network name or the SSID
  • The password or the network key; it is also called the security key

Once you have both of these, plug the printer into a socket and then turn it on. On the printer, press the UP or DOWN key and look for NETWORK, then press OK. After this, look for WLAN, and then press OK.

Enable the wireless network. The screen will show “ENABLE WLAN?” so just press enable, and it will take you to the set-up wizard. Next, the machine will search for the access point or router. Choose that, and then log in.

When entering the password, you must use the UP and DOWN arrow keys to navigate the right numbers. For each number on the password, press OK, then continue until you are done.

Next, enable the NETWORK KEY and then press OK. The printer will now connect to the router, and then the screen will show connected. If the machine shows FAILED, you must check the error code and do troubleshooting.

Brother HL-l2370DW Common Issues and Troubleshooting

Below are some of the most common issues with the Brother HL-l2370DW printer and how to fix them.

Problem 1: Brother HL-l2370DW Will Not Print

There are a few things that cause this problem. For one, make sure that you have set up the connection between the PC and the printer. Even if you have already installed the driver, it will not work.

You must also make sure that the printer and computer use the same router or access point. What it means is that they must be connected to the same WiFi. Some PCs will change connection if you have router extensions, or if you have two or more internet service providers.

If you have done both of these, the next step is to check the printer’s screen for errors. For example, you may see errors like “paper jam” or “empty toner.” If this is the case, fix these problems and then try printing again.

Problem 2: Brother HL-l2370DW Will Not Print on Mobile Device

When you attempt to print via a mobile device, you may get an error that says “no supported devices found.” If you see this error, it means that the printer app cannot detect the printer machine. Below are the steps you need to take.

First off, confirm the settings of the printer on the mobile device. Check if the mobile device is connected to WiFi, and make sure it is connected to the same router as the printer.

It is important that I mention here that the Brother HL-l2370DW does not work with cellular WiFi. If you are on data, the printer will not work. Both the printer and the phone must be connected to a router. You can also connect other mobile devices, provided that all of them are accessing the same router.

The next step is to connect the printer to the same network. If it is not, turn the printer on and wait for about three minutes for it to join the network. Now, if your printer is connected to your PC via cable, you must enable the wireless connection in the printer, like what we did earlier.

Now, launch the mobile app and then print. If it is not printing, test if a computer can print with it wirelessly. If the PC cannot print wirelessly, move to the next step below. In all likelihood, it is possible that there is an issue with the driver.

Problem 3: Brother HL-l2370DW Will Not Print on PC

Like the first two problems, make sure that your printer and PC are connected to the same router. Once you have confirmed this, check if the printer and the PC are talking to each other.

To do this, use the Network Connection Repair Tool. You can download this from this page. It is also possible that you already have it when you installed the printer software.

Once you launch this software, it will automatically locate your printer and update the IP address in the driver. This should resolve the issue. If it doesn’t, move on to the next step.

The final solution is to uninstall the printer driver and then re-install it. In addition to this, you must make sure that you go to your Firewall settings and enable the printer to work. If you have anti-virus software, it can also cause issues, so make sure the anti-virus allows the printer to connect to your PC.

Problem 4: Brother HL-l2370DW Print Quality is Bad

All printers will, at one point, have quality issues. If there are black lines on the page, or if there are toner specks and white lines, there is a myriad of things that you can do.

For black lines, the first thing to do is clean the primary corona wire inside the drum unit. It is not a thing that you may be able to do, so it is best to take it to a printer repair shop.

It is also likely that the toner is damaged. In this case, you must buy a new one to replace the current toner.

If there are toner specks on the print, you must also clean the drum. If you want to do it yourself, you must read the instructions from the printer’s website.

Basically, you must dismantle some parts of the printer while it is turned on. There are several steps you must follow to do the cleaning process.

The Brother printer is much more complicated to maintain than other printers, but then it is the best option if you want several PCs to connect with one printer.

For white lines, you only have to print several blank pages. The issue should disappear on its own. Printing on blank pages clears the drum unit and will disperse ink evenly again.


How do I connect my Brother printer to my computer without the CD?

First, connect the Brother printer to a power outlet, but do not connect the USB cable. If your computer isn’t already on, turn it on now. The printer drivers should have been installed when you first connected the device to your computer.

Connect the Brother printer to electricity, but do not connect the USB cable. If your computer isn’t already on, turn it on now. The printer drivers should have been installed when you first connected the device to your computer.

To connect the printer to your computer, connect the USB cable. The firewall settings will be changed and possibly antivirus software adjusted in response to prompts. These modifications are required so that the printer may access the network.

If you want your printer to work wirelessly, you’ll need to select the “Wireless Setup” option. The driver installation process should detect your network and you will then be able to follow the remaining prompts. After the installation is complete, unplug the USB cable and test the setup.

How do I connect my Brother HL l2370dw printer to my phone?

You may connect your computer to a mobile device without the use of a wireless router or access point by setting up a wireless network connection between them.

To connect a Brother printer to a wireless network without a wireless router or access point, follow these steps.

Setting up your Brother machine

Using the Up or Down arrow key, select the following:

  • Network > OK
  • Wi-Fi Direct > OK
  • Group Owner > OK
  • On > OK
  • Manual > OK

When the Wi-Fi Direct On? appears, press the Down arrow key to accept.

The printer will display the SSID name and Password for a few minutes. You will need this information later so it’s best to write down the SSID name and Password. 

Set up mobile device

Follow the instructions below to finish setting up your Brother machine:

For Android

  • Tap on the Settings icon.
  • Tap on Wi-Fi.
  • Turn on your Wi-Fi if it is turned off.
  • Tap on the Network Name (SSID) you wrote down earlier.
  • Enter the Network Key (Password) and then tap CONNECT.

For Apple iPhone, iPod touch or iPad

  • Tap the Settings icon > Wi-Fi.
  • Turn on your Wi-Fi if its turned off.
  • Select the Network Name (SSID) you wrote down earlier.
  • Enter the Network Key (Password) and then tap JOIN.

Does the Brother HL l2370dw make copies?

The Brother HL l2370dw does not make copies, it is just a printer.

Does HL L2370DW scan?

The Brother HL-L2370DW is a small printer. It doesn’t have a scanner, so it is not very tall. This printer is a great choice for people who have limited space at home or in the office. The display screen is not the best, but the printer still works well.

Why is my Brother printer not connecting to Wi-Fi?

If your Brother printer is not connecting to Wi-Fi, turn off your Brother printer and router for one minute then turn them back on. Turn off the Wi-Fi on your Brother printer, and then turn it back on.

Now try to connect your Brother printer to the Wi-Fi.

How do I get my Mac to recognize my wireless Brother printer?

Before you start, take a note of the Service Set Identifier (SSID) and password of your network.

To connect your Brother printer to your Mac wirelessly, follow these steps:

  • Look for the Menu or Settings option and select Wireless Network.
  • Select the network you use and enter the password for the network and press OK.
  • Insert the setup CD into your MAC or download the drivers for the printer from the Brother website.
  • Follow the on-screen instructions to install the driver. 
  • Restart your printer.
  • Select System Preferences from the Apple Menu on your Mac.
  • Click on Print and Scanners > Print & Fax and Print and Scan then click on Add.
  • Find your printer name and click Add. The printer should now be added to your Mac.

How to Troubleshoot Brother printer not connecting to Mac?

Follow these steps if your printer is not connecting to your Mac :

  • Click on the Apple MenuSettings and Preferences.
  • Click on Printers and Scanners.
  • On the Keyboard hold down the Control Key.
  • Select the Reset printing system.
  • After resetting, you can add the brother printer to the list again.

How do I get my Brother printer to recognize my computer?

To find the Brother printer on your computer, you need to open the Start menu and select Settings. After that, click on Printers And Faxes or Printers And Other Hardware. Finally, look for View Installed Printers and see if the Brother printer is listed there. If it’s not, that means that the driver might not be installed properly. In that case, you will have to reinstall the driver.

Summary: how to connect Brother HL-l2370DW printer to WiFi

The Brother HL-l2370DW printer does an excellent job as a black and white laser printer. Overall, it has a high yield when it comes to page prints.

Follow the steps I provided so you can use it to print wirelessly, and if you have an issue, consult the troubleshooting section of this article.